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Driving business transformation through the intelligent enterprise

As human behavior and expectations continue to quickly evolve, it’s clear that delivering a frictionless customer and employee experience is now just as important as the actual products and services that retailers sell. At Softtek, we’re laser-focused on helping retailers accelerate digital transformation— by creating intelligent digital platforms and experiences our clients rely on— to continuously drive new business value.

Softtek Retail creates real value and impact in people’s lives

We modernize, integrate, automate, and manage complex technologies using foundational IT Services, proprietary solutions and accelerators, built on experience and trust, to drive the right digital investments throughout the retail value chain. Let’s build a future together.

Manufacturing Leadership Council

"Leading Our Company Transformation With A Great Technology Partner On Our Side!"

eCommerece Director, IT
Retail

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WHITE PAPER

Transforming retail: Key AI industry use cases

Agenda for Retail

Retail executives are faced with a short-and long-term agenda and must make swift judgements to address the following areas:

CUSTOMER EXPERIENCE

Accelerated digital adoption forces retailers to make the shopping experience easier, safer, and more efficient.

SELLING

A wild mix of user interfaces based on different technologies and navigation schemes hampers user experience and employee efficiency.

SUPPLY CHAIN MANAGEMENT

Lack of accurate and up-to-date inventory data, lead times, and procurement timings leads to late and inefficient planning and prevents fast response.

SOURCING

Difficulty in identifying the best supply sources, with data spread across disparate sources.

LOGISTICS

Uncertainty in finding the best way to innovate according to business needs.

PLANNING

Any retailer dealing with highly seasonal merchandise needs to manage an increasing number of products with rapid changes in the product lifecycle.

Our services and solutions

Digital Sales Services

Demand generation, eCommerce platform, backend logistic efficiency, payment methods, last-mile delivery, and post-sale services tools.

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Business Insight & Optimization

Accurate, automated decision-making
Asset utilization, fraud & loss prevention, consumer insight, demand forecasting, energy/utilities management

Retail-Speciﬁc Solution Implementation & Management

Adoption of product/solution best practices
Business optimization: data, application & process integration

Intelligent IT Operations

High availability of IT Application Services
Accountability & responsiveness to service incidents
Reduction of “Total Cost of Outcome”

Digital Transformation

A holistic understanding of digital market trends
Transformation of the business model, driving business through digital and making the IT organization a partner in business enablement

Business Automation

Cost-saving and efficient
Shift employee focus from rote, repetitive tasks to address critical business functions

Agile App Development & Management

Increase go-to-market speed
Enhance the quality of deliverables
Prototype and create MVPs to facilitate customer A/B testing

Click2Sync Omnichannel

Click2Sync is a multichannel e-commerce integration platform that rapidly and reliably connects storefronts, marketplaces, ERPs, and more. Consolidate your information and keep it synchronized across channels and platforms.

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Other Services

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly for the COVID-19 context.

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