abutton
Close menu
Accessibility Menu
Bigger text
bigger text icon
Text Spacing
Spacing icon
Saturation
saturation icon
Cursor
big cursor icon
Dyslexia Friendly
dyslexia icon
Reset
 

CASE STUDY/ HIGH TECH

Performance engineering gives millions of gamers a smooth experience

Digital Transformation Services | Agile Portfolio Evolution |
NextGen IT Operations

icon

About the customer

Award-winning video game developer.

circle icon

100M+ copies sold

circle icon

US $1B+ in revenue from a single video game franchise

circle icon

30+ video games developed

multiethnic-startup-business-team-meeting-modern-bright-office-interior-brainstorming-working-laptop-tablet-computer
icon

Business challenges

Our client depends on many AWS cloud applications to run its multiplayer games. With growing franchises having garnered millions of players and a business model that depends on low latency and high uptime gaming experiences to maximize revenue, our client saw the need to:

1

Bring on external resources with AWS expertise to achieve a performance engineering throughput consistent with the needs of its game studios.

2

Gain a better understanding of how its applications will perform at scale for millions of users.

3

Detect and mitigate bottlenecks prior to game releases and minimize bottlenecks for existing games.

icon

How Softtek comes into play

Softtek was engaged via nearshore outsourcing as a key managed services partner to provide management, support, and performance engineering services (primarily load testing) for multiple AWS instances used by the client’s different game studios.

Customized and improved the distributed load testing solution on AWS.

Scalable load scripts based on open source technologies with JMeter.

Integration with the continuous delivery pipeline.

performance-engineering-testing-grph1
back img
impact1 impact2
icon

Business impact

The load testing paired with AWS monitoring, maintenance, and support greatly improved our client’s ability to win over gamers and earn their loyalty.

hands-people

Improved customer satisfaction with higher application reliability, validated through heavy-load testing (more than one million users).

LapCharts

Gained a clear visibility of the applications’ response times and error rates.

Foco

Faster feedback through continuous performance engineering implemented in the CI/CD pipeline.

Cono

Increased understanding of application and user behavior under specific situations such as outages.

Get the PDF version