Trends & Vision Newsletter

EDITORIAL

IS YOUR SOFTWARE TRUSTWORTHY?

On a recent flight, the movie I was watching was suddenly interrupted. The screen in the backseat in front of me went black, followed by a series of Linux system re-booting messages. The system had crashed; the software had a bug.

I couldn’t avoid thinking about how many of the numerous systems on that plane depended on good quality software. Let’s say that I was not as relaxed for the rest of the flight.

Software has become pervasive. It has penetrated deeply into almost every aspect of modern life. The need to constantly enhance software quality and testing practices is imminent.

For this issue we have gathered a series of resources, including a client-provider conversation, an analyst webinar, and case studies and lessons learned, all around a pressing topic of the IT industry: Increasing the reliability and trustworthiness of software.

Alex Camino
Softtek VP of Marketing & Communications
acamino@softtek.com


ON-DEMAND WEBINAR

ANALYST TAKE: CLOSING THE GAP BETWEEN BUSINESS ANALYSIS AND QA

Featuring Forrester’s Margo Visitacion, this Softtek-sponsored webinar will present the latest findings on how organizations are increasing the business to the value without sacrificing quality, and how companies are closing the gap between business analysis and quality assurance. Download Slide Deck.

EMPOWERED TESTING CENTER: A PROVIDER-CLIENT CONVERSATION

Based on practical experiences, Karla Garcia, global director of product management for Softtek, and Dean Lythgoe, director of GroupWise and teaming engineering for Novell, Inc., share their views on the empowered testing center. View Session

FROM THE TRENTCHES

10 BEST PRACTICES FOR EFFECTIVE TESTING & QA IMPLEMENTATION

By Jose Vargas and Julio Córdoba, Financial Services Division of Fortune 50 Organization

After years of polishing and fine-tuning a division-wide testing & QA efforts, we thought it would be a good idea to share the top ten items we now consider key for successful outcomes. Read on for the Top Ten list of things to consider for a frictionless implementing strategy. Read More

EXPERT CORNER

TESTING & QA: A YING-YANG APPROACH TO INCREASE BUSINESS VALUE

By Leticia Barceinas, Testing & QA Product Manager, Softtek

How do testing & QA contribute to the business? That’s a question we’re hearing more and more often. In this short article, we argue that the solution lies in an Integrated Quality Assurance and Testing approach that does away with isolated views of these practices. Full Article

CASE STUDIES

A COST-EFFICIENT MODEL TO INCREASE QUALITY

Discover how an insurance carrier with close to 20 million clients minimized failures in production that were hampering brokers’ and agencies’ operations. Download

QA AS ENABLER OF APPLICATION INTEGRATION

New applications can bring innovation, but also pose challenges. Learn how Softtek enabled robust QA and undisrupted operations for a leading insurance carrier that was facing change. Download

NOTEWORTHY

FEATURED ARTICLES AND PRESS RELEASES

Softtek CEO Named 2nd Most Influential Executives for Nearshore Outsourcing According to Nearshore Americas’ Power 50 Report, June 7, 2010 PR – Power 50 Report

Ranking the Six Leading IT Cities for Skilled Human Capital - Monterrey Rates Number One – Nearshore Americas, May 12, 2010 – Full Article

Softtek Ranks 40th on IAOP Global Provider List – Nearshore Americas, April 30, 2010 – Full Article

CIOs Slowly Pry Open Dusty Wallets – E-Commerce Times, March 25, 2010 – Full Article

CEO Interview: Softtek’s Trevino Speaks Openly About Leadership, Acquisitions and the Region’s ‘Sweet Spot’ – Nearshore Americas, March 24, 2010 – Full Article

Softtek Named Socially Responsible Company by Mexican Center for Philanthropy –March 17, 2010 – PR

Softtek Holds Official Inauguration Ceremony of Wuxi Global Delivery Center – March 3, 2010 – PR

About Softtek:
Founded in 1982, Softtek is a global provider of IT and business process solutions with close to 6,000 associates across 30 offices in North America, Latin America, Europe and Asia. With nine Global Delivery Centers in Mexico, China, Brazil, Argentina and Spain, Softtek provides in-depth, high-quality and cost-effective solutions to top-tier corporations in over 20 countries through on-site, on-shore and its trademarked Global Nearshore™ service delivery models. Creator and leader of the Near Shore® Industry, Softtek is the largest private IT service provider in Latin America. For more information, visit softtek.com.