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INTELLIGENT AUTOMATION SERVICES

Empower employees, ensure decision-making and streamline processes with hyperautomation

We help brands reach new levels of operational efficiency and improve business process quality by bringing intelligence to information-intensive tasks. Softtek’s intelligent automation services allow organizations to streamline business workflows beyond the scope of traditional automation technologies.

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Increase data-driven decision making and predictability to improve resiliency across the enterprise

In a quickly shifting market, adaptability is essential. The digital-ready consumer has advanced, and organizations rely on more than just a strong product to stay relevant. End- users expect technology that can respond to their needs before they even ask.

Predictability based on properly curated and analyzed data makes the difference in anticipating market trends and customer preferences. In order to keep competitive, automation and artificial intelligence technologies provide the ability to handle complex requirements at the pace of changing expectations.

Helping organizations initiate or enhance their RPA journeys, Softtek combines emerging and traditional technologies with market-savvy talent. With cross-industry learnings gained from our 20+ years of automation experience, we bring the needed cohesion and upgrade to enterprises’ automation journeys.

Example automation use cases include:

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Customer Service: Attention to clients via virtual agents, with adequate integration of human in the loop.
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HR & Training: Enhanced recruiting, job market predictions, continuous and personalized digital learning, automated onboarding
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Marketing: Hyperpersonalization, market analysis, dynamic pricing, social listening
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Finance: Functions including accounts payable, accounts receivable, payroll, and treasury.
Consult with our specialists


CASE STUDY

See how real estate giant implemented 33 new automations in its first three months with Softtek


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Softtek’s cognitive automation platform, offering intelligent automation, deep learning tasks, governance, and innovation enhancement


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There were 3 factors that led us to Softtek: their FRIDA platform... their ‘As-A-Service’ licensing model... and their overall Artificial Intelligence expertise.”

Transformation and Innovation Lead, Grupo Romero
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Automation by Industry

Our deep vertical expertise combined with industry-specific solutions provides a faster time to business impact at any stage of your automation strategy.
Retail
We train AI to leverage individual behaviors, preferences, fears, beliefs and interests to personalize experiences.
Retail services
Banking & Insurance
Softtek uses AI to boost revenues through personalization of services; lower costs through automation; and uncover new opportunities based on processes, generating insights from vast troves of data.
Financial services
Industrial
AI offers tremendous potential for industry. It’s already making production more efficient, more flexible, and more reliable.
Industrial services
Transport & Travel
If the future’s the destination, AI technologies are the direct route.
Transport & Logistics
Utilities
Predictive infrastructure maintenance via infrared inspection offers huge savings, addressing potential faults before they happen.
Utilities services
 
 

Services

Closing the gap on efficiency, resiliency, and customer experience through the full range of intelligent automation services.

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Discovery & Advisory

Launch ideas into reality, harnessing Softtek’s platform for crowdsourcing and process mining for innovation. Consult with the experts based on your unique business goals. Design the strategy that uniquely suits your industry, talent and culture.

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Cognitive Automation

Extend the reach of your automation program with AI, computer vision, and Natural Language Understanding, Generation and Processing, among other cognitive technologies.

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RPA

Bolster critical business processes and efficiency while freeing up time for your workforce to focus on human-essential tasks.

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Monitoring & Governance

Keep your finger on the pulse of automation performance, across platforms and departments, with FRIDA Flight Control.

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Maintenance & Strike Teams

Unify efforts across business and tech, and streamline continuous improvements based on run-service analytics and specialist consulting.