The way in which infrastructure is defined, provisioned, monitored, and secured is rapidly changing. Power digital business on top of a modern infrastructure foundation.
Digital on a modern infrastructure foundation
The way in which infrastructure is defined, provisioned, monitored, and secured is rapidly changing. Power digital business on top of a modern infrastructure foundation.
Infrastructure connects everything: manufacturing, supply chains, employees, suppliers, clients and communities. Imagine fully leveraging the power of the cloud, adopting new network technologies, and orchestrating a limitless number of endpoints, all critical for digital business. With modern digital workplaces, employees are happier and more productive.
We empower infrastructure leaders and their teams with the right process, governance, technology experts, automation infrastructure, monitoring capabilities and cybersecurity foundation to make this vision happen sooner, safely and efficiently. We empower digital business to thrive on a modern, ever-evolving infrastructure foundation.
Luis Solares
Practice Leader
Softtek Infrastructure Services
Learn more about our approach to infrastructure services and foundational elements underpinning our offerings, from our shift-to-left strategy embedded in our services, to our 24x7 global nearshore delivery model to our process foundation.
Enhanced digital workplace and modern infrastructure capabilities place new demand on the support organization. Our "shift to left" strategy continuously drives automation and self-healing capabilities to drive costs down, and satisfaction up.
Our software and infrastructure CoE constantly research and adopt new ways to support continuous delivery models, enabling enterprise-ready "infrastructure as code" approaches and other ways to deliver modern infrastructure capabilities across the organization.
Behind our services is a growing network of experts across seven CoEs: Data management, Advanced Virtualization, Monitoring, Service Desk, Networking, Cloud and DevOps CoEs.
We pioneered the Nearshore (TM) delivery model in 1996 to emphasise the value of concurrent work and daytime collaboration, in addition with the natural needs of talent for normal working hours, resulting in highly motivated, productive and engaged talent everywhere we operate.
Softtek's Framework for Intelligent Digital Automation (FRIDA) complements and augments what leading automation platforms can do. It brings forth a new threshold of automation possibilities for edge computing, hybrid cloud, workplace and service desk scenarios—saving resources, increasing service reliability and agility.
We have been early adopters of all major industry best practices and process frameworks. Our infrastructure services are repeatable and built on a solid process foundation, aligned with ISO/IEC 20,000-1, 27,000-1, ITIL, Lean Six Sigma and PMI, in addition to technology and OEM specific process frameworks.
