A global leader in property and casualty insurance for consumers and businesses.
Operations in 50+ countries and territories
20,000+ employees
100+ years in the market
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Our client faced numerous challenges due to the complexity of its systems, which made identifying relevant test cases both difficult and inefficient. This often led to the oversight of critical issues. The extensive human, technological, and financial resources required for testing placed a considerable strain on the organization. Additionally, traditional testing methods were time-consuming, hindering productivity and preventing testing teams from focusing on high-value tasks such as designing complex test cases or refining testing strategies. Furthermore, the need for scalable testing across various environments without expanding the workforce highlighted the need for a more streamlined testing approach.
Inefficient testing processes increased the risk of software failures, potentially disrupting critical business operations.
Delayed time to market for product updates and new releases impacted competitiveness.
Overreliance on manual testing made it difficult to maintain consistency and accuracy in test outcomes, affecting overall quality assurance.
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Following a successful previous engagement where Softtek developed an efficient onboarding solution with low-code and no-code capabilities, the client turned to us once again to tackle their testing challenges.
Leveraging the power of AI and test automation, Softtek introduced its FRIDA Intelligent Test Automation (ITA) platform to optimize error detection, reduce testing times, and enhance overall efficiency throughout the software development lifecycle. Our integration and orchestration framework streamlined the adoption of FRIDA ITA, empowering QA engineers to autonomously create and execute test scenarios, while advanced analytics identified testing gaps and optimized regression tests to enhance QA.
Designed and executed test cases using the FRIDA ITA platform, tailored to the client’s specific needs for comprehensive coverage and precision.
AI-powered automation, executed through an Automation Cell, allowed dynamic adaptation to evolving project requirements, minimizing the need for extensive manual intervention.
Enabled scalable and adaptable testing across various environments and configurations, seamlessly adapting to the client’s changing demands without significant workforce expansion.
Softtek’s approach not only addressed the immediate challenges but also set a new standard for efficiency and reliability in the insurance industry, showcasing the transformative power of AI and automation in development and testing processes.
Achieved 70% automation coverage, leading to a 50% reduction in testing efforts and more effective resource allocation.
Reduced sanity check execution times by 80%, streamlining processes and accelerating time to market.
Improved failure predictability and ensured service continuity, minimizing risks and preventing disruptions.
Increased agility in data generation, providing valuable insights for faster and more well-informed decision making.
